Munich trials interactive digital airport mapping
- BTN News
- Thursday, 05 October 2023
Passengers at Munich Airport, Germany now can experience a more-digital service before their flight’s departure.
Using a tablet on a carry-on baggage trolley, travellers can enter their flight data manually or scan their boarding card.
They will then receive flight information such as departure gate and related updates in real time.
They also can select facilities such as shops and restaurants and be guided through the terminal by a map with an integrated directory that lets them receive offers based on their location.
Use of the smart baggage trolleys is free of charge with pickup in Terminal 2, after security and before duty free.
It’s all part of a six-month pilot project in Terminal 2 with Intelligent Track Systems (ITS). At Munich Airport, the interactive displays from ITS are attached to existing carry-on baggage trolleys. The ITS ‘click-on’ solution is claimed to be a world first.
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